SHIPPING AND RETURNS
You as a customer will be responsible for paying for your own shipping costs for delivery and/or returning your ordered item. Shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from your refund.
We make every effort to ship your orders as quickly as possible. Most orders placed before 2pm Monday-Fridays will be processed within the day and out for shipping the following day. Orders placed after 2pm or on weekends will be processed the next business day.
All orders are currently being handled by GogoXpress, Ninja Van, or Entrego. Delivery within Metro Manila will approximately take 3-5 days and 4-7 days to Provincial areas. You will receive a tracking number for your order when it is fulfilled.
We do arrange for same-day delivery via Mr. Speedy Lalamove, or Grab and the fee will be shouldered by the buyer.
RETURN & EXCHANGE POLICY
If you are not entirely satisfied with your purchase, we're here to help!
You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your preferred banking channel.
You will receive the credit within a certain amount of days, depending on your bank policies.